What is RealityCheck?

RealityCheck is an AI-powered decision engine built specifically for CX leaders. It delivers structured 5-part Reality Checks on your toughest decisions — hiring, outsourcing, automation, KPIs, scaling — in about 10 minutes, backed by 25 years of customer experience operations expertise.

How is RealityCheck different from ChatGPT?

ChatGPT gives you general information from the internet. RealityCheck gives you a structured decision backed by 25 years of CX operator experience across 50+ organizations. It asks clarifying questions, surfaces what you're missing, and delivers a 5-part actionable output every time.

How long does a Reality Check take?

About 5–10 minutes. You describe your situation, RealityCheck asks clarifying questions, and you get a structured recommendation covering what you're getting right, what you're missing, what could break, the recommendation, and next steps.

Who is RealityCheck built for?

RealityCheck is built for CX leaders — including CX Managers, Heads of CX, Directors, VPs, and operations leaders — who need to make fast, confident decisions about their customer support teams and operations.

Is RealityCheck free to try?

Yes. RealityCheck includes 4 free Reality Checks with no credit card required. Paid plans start at $29.

Release Notes | Reality Check

Release Notes on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.

Pages

Account — Account on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Admin — Admin on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Admin Knowledge Base — Admin Knowledge Base on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Admin Messages — Admin Messages on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Archives — Archives on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Auth Check — Auth Check on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Beta Landing — Beta Landing on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Beta Onboarding — Beta Onboarding on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Beta Signup — Beta Signup on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Beta Survey — Beta Survey on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Chat — Chat on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Contact — Contact on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Contact Backup — Contact Backup on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
DFY Service Demo — DFYService Demo on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Demo Preview — Demo Preview on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Dev Chat — Dev Chat on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Email Campaign — Email Campaign on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Force Password Change — Force Password Change on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Forgot Password — Forgot Password on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Landing
Onboarding — Onboarding on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Pricing — Pricing on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Pricing Backup — Pricing Backup on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Pricing V2 Backup — Pricing V2Backup on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Reset Password — Reset Password on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Sign In — Sign In on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Slack Success — Slack Success on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Team Pricing — Team Pricing on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Team User Onboarding — Team User Onboarding on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Terms — Terms on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Test Scripts — Test Scripts on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.
Verify Email — Verify Email on Reality Check. Your AI-powered CX strategic partner, delivering instant, actionable operator-le.